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We offer a World Wide no-quibble returns policy

We want you to be pleased with your purchase.

We are happy to exchange or refund.

Buy with confidence as we only offer Genuine Harris Tweed, the best quality at competitive prices we will never substitute for anything other than this.

If you return any stock item for an exchange within 14 days of receipt we will exchange once received as quickly as possible, equally should you wish a refund this will be made in Pounds Sterling for any part of your order once received, no questions asked.

Please ensure that returned goods are not unnecessarily handled, worn or ticketing removed. If so we may make a deduction from any reimbursement for less in value of any goods. (For Christmas & New Year gift purchases in advance we are happy to exchange or refund within 14 days of the New Year.)

Made to order and Custom Made items please allow a make time of 6-8 weeks and Bespoke (made to measure) 8-12 weeks, allowing for cloth availability and any holiday periods.
Once work has commenced may be cancelled; however if you wish us to commence work immediately you will wave your distance selling right to cancel within 14 days.
Finished garments made to customer measurements are final and none returnable, however should minor adjustments be required we are always happy to undertake these.

Payment can be made using a major credit card (AmEx, Visa, Mastercard, JCB, Switch, Delta) cash, cheque or bank transfer in Pounds Sterling, sorry no COD. This is taken on placing your order.

Deliveries to the UK & other EU member countries pay VAT at the UK current rate. All Exports outside of the EU are( VAT), tax free. Whilst we will make all effort to ensure that goods meet a delivery request date, such dates may at times not be possible because of supply, courier delays, customs handling delays and other factors out with our control.

All dispatches will have a return/exchange form with your customer order number please quote this regarding any queries.

This does not affect your statutory rights.

We comply with EU distance selling regulations.

In the unlikely event of any dispute this will be governed by the relevant courts within the UK.

You can contact us at:-

Monadhliath House, Main Street, Newtonmore, PH20 1DD, Scotland, UK.

Or email us on:-

Or call on:-  +44 (0) 1540 673 737
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